Privacy Policy

Information we collect

We collect information when you interact with our website or services. This includes:

• Contact form submissions — name, email address, salon name, phone number (optional), and the message you send.
• Fit-call booking — name, email address, and the appointment time you select through our scheduling tool.
• Website usage — pages visited, time spent, referring pages, and general device or browser information collected through analytics tools.
• Communications — any emails or messages you send to us directly.

We do not collect payment information directly. If payments are processed, they are handled by a third-party payment provider under their own privacy practices.

How we use information

Information collected is used only to run and improve the service:

• Responding to questions and contact form submissions.
• Scheduling and managing fit calls.
• Communicating service-related updates where relevant.
• Understanding how visitors use the website so we can improve it.
• Preventing abuse or misuse of our services.

We do not use your information to send unsolicited marketing. If you receive an email from us, it will be directly related to your inquiry or an ongoing conversation.

Sharing of information

We do not sell personal information. We do not share it with advertisers or third-party marketing platforms.

We may share information with service providers that help us operate the business. These may include:

• Scheduling and booking tools (e.g., our calendar platform for fit calls).
• Email delivery services used to respond to inquiries.
• Website analytics providers.
• Hosting and infrastructure providers.

These providers are only given the information they need to perform their function, and they are not authorized to use it for their own purposes.

We may disclose information if required to do so by law or to protect the rights and safety of ChairAutopilot, its users, or others.

Cookies and analytics

Our website may use cookies or similar technologies to remember preferences and understand how visitors use the site. Analytics tools may record page views, session duration, and general traffic patterns.

No personally identifiable information is included in standard analytics data. You can adjust your browser settings to limit or block cookies. Some features of the site may not function as intended if cookies are disabled.

Data retention

We keep information only as long as it is needed for the purpose it was collected, or as required for reasonable business or legal purposes. We do not retain personal data indefinitely.

If you would like information about us removed, you can contact us and we will handle your request promptly.

Your choices

You have control over the information you share with us:

• You can request that we update or delete personal information we hold about you by contacting us.
• You can opt out of non-essential communications at any time by replying to any message we send or by contacting us directly.
• You can limit cookie collection through your browser settings.

We will respond to reasonable requests within a reasonable timeframe.

Questions about privacy

If you have questions about this policy or how your information is handled, you can reach us at:

hello@chairautopilot.com

You can also use the contact page to send us a message.

Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically.

Continued use of the website after changes are posted means you accept the updated policy.